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...Human resource management fourteenth edition global gary dessler florida international university pearson boston columbus indianapolis new york san francisco upper saddle river amsterdam cape town dubai london madrid milan munich paris montreal toronto delhi mexico city sao paulo sydney hong kong seoul singapore taipei tokyo conten ts preface part one introduction to what is and why it important all managers line staff aspects of duties manager organizing the departments responsibilities cooperative hr an example trends sharing tecbnological advances improving performance through hris portal globalization competition indebtedness leverage deregulation in nature work as a profit center bank s customer service demographic workforce economic challenges they focus more on strategie big picture issues measure results use evidence based add value ways provide services take talent approach managing resources manage employee engagement ethics understand their philosophy have competencies hrci ...