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...We don t just drive buses transport people and grow the economy customer time safety comfort satisfaction remain our highest priorities p a g e johannesburg metropolitan bus services soc limited registration number metrobus business plan submission may sign off mr tshepo makola acting managing director s date signature ms yolisa kani chairperson of board councillor nonhlanhla helen makhuba mmc contents executivesummary erro r bookmark not defined strategi intent strategic analysis communication stakeholder engagement implementation performance review error financial impact management organisational structure risk monitoring executive summary guided by national city presents upcoming evaluation results profiled in this document are organizational direction measures assessment environment deliverables entity driven its stakeholders an understanding their critical needs taking into account long term objectives consistent with content has been organized to ensure continuity phase turnaroun...