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picture1_Portfolio Spreadsheet 42435 | Customer Portfolio Management


picture2_Portfolio Spreadsheet 42435 | Customer Portfolio Management picture3_Portfolio Spreadsheet 42435 | Customer Portfolio Management

 106x       Filetype PPT       File size 1.07 MB       Source: dinus.ac.id


File: Portfolio Spreadsheet 42435 | Customer Portfolio Management
Overview Most companies claim to be customer- centric, but are not in reality Traditional CRM fell short of promise, because of process automation at the tactical / departmental levels Customer ...

icon picture PPT Filetype Power Point PPT | Posted on 16 Aug 2022 | 2 years ago
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...Overview most companies claim to be customer centric but are not in reality traditional crm fell short of promise because process automation at the tactical departmental levels portfolio management a strategic approach deploying customers assets or marketplace revenue producing an undifferentiated do you know your segments what metrics use measure relationships few cr according its goals fewer terms cost and capital acquire retain them transition from market share best percent account for total profits worst typically lose money equal geoffrey colvin angel demon must focus more on identifying preserving valuable instead retaining growing acquisition t wireless by cingular real motive was s each worth have any unprofitable bottom company losses up is much expensive than selling existing base classify based key such as needs profitability serve buying trends value agf investment facing mature room growth used analytics find that were responsible all asset yet only receiving adequate supp...
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