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picture1_Contractor Excel Template 32570 | Reporting Matrix


picture2_Contractor Excel Template 32570 | Reporting Matrix picture3_Contractor Excel Template 32570 | Reporting Matrix

 130x       Filetype XLS       File size 0.10 MB       Source: portal.ct.gov


File: Contractor Excel Template 32570 | Reporting Matrix
Report Description of Report Authorization Timeliness Timeliness in passing authorization data to fiscal agent; timeliness in correcting authorization info errors; Accuracy in passing authorization data to fiscal agent, and Accuracy ...

icon picture XLS Filetype Excel XLS | Posted on 09 Aug 2022 | 2 years ago
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...Report description of authorization timeliness in passing data to fiscal agent correcting info errors accuracy and importing claims from shall occur timely which means prior the start business day following production files error rate be less than as a percentage total records transmitted corrected within days date identified contractor will load all monthly full daily update with an or on elements processed provider addchange reports quarterly random sample confidence level average speed answer asa number seconds calls live person coming into call center including after hours lines measured by selection menu option egcrisis queue abandonment car abandoned each hour for month answered telephone placed hold length time clinical services customer higher levels care cases that met required timeframe broken out summary initial auths approved denied partially suspended terminated those without peer review did not meet goal include frame completion minutes psych ip general detox obs beds prt...
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