The words contained in this file might help you see if this file matches what you are looking for:
...Chapter operations consulting and reengineering mcgraw hill irwin the companies inc all rights reserved objectives defined p s hierarchy within a organization stages of tool kit involves assisting clients in developing strategies i e product leadership operational excellence customer intimacy etc improving production service delivery processes ps plants adding locating new expanding contracting or refocusing facilities parts make buy decisions vendor selection technology evaluation process improvement continued people quality setting revising work standards learning curve analysis planning control systems supply chain management mrp shop floor warehousing distribution...