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Journal of Management and Marketing Research Review and assessment of past empathy scales to measure salesperson’s empathy Duleep Delpechitre University of Louisiana at Lafayette ABSTRACT The impact of the ...

Filetype PDF | Posted on 02 Mar 2023 | 2 years ago

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...Journal of management and marketing research review assessment past empathy scales to measure salesperson s duleep delpechitre university louisiana at lafayette abstract the impact empathetic ability has been researched over years by many different researchers although have found that a positive effect on performance success some no sales outcomes these inconsistent findings attributed methodological concerns such as poor conceptualization measurement construct studies had conceptualized uni dimensional present conceptualize multi consists cognitive affective dimensions this study examined evaluated were utilized in domain show importance developing validating an scale which could both independently during customer interaction future should focus examines keywords copyright statement authors retain manuscripts published aabri journals please see policy http www com html page introduction order build maintain long term profitable relationships it is important salespeople are towards the...

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Category: Uncategorized / Uncategorized
Posted on: 02 Mar 2023 | 2 years ago
Tag: download pdf, 121429,
Filetype: PDF
File size: 0.33 MB
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