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...Jurnal multidisiplin madani mudima vol no quality of service certificate disability at the talise village office mantikulore district palu city ade irma sekolah tinggi ilmu administrasi stia pembangunan abstract this study aims to determine poor mantkulore type research is a qualitative method and used descriptive data collection technique observation number informants five people namely head community empowerment social welfare three residents interview document review uses four aspects measure speed accuracy ease fairness from results it can be seen that unable still gets fairly good response result must maintained so better optimal keywords justice corresponding author adeirmaoke gmail com doi https org vi issn e journal formosapublisher index php kualitas layanan surat keterangan tidak mampu di kantor kelurahan kecamatan kota abstrak penelitian ini bertujuan untuk mengetahui pelayanan miskin pada desa jenis adalah metode kualitatif dan yang digunakan deskriptif teknik pengumpulan o...