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...Proceedings of the international conference on industrial engineering and operations management bangkok thailand march developing a roadmap to become world class manufacturing company case process industry in india dr anup p chaple manager upl ltd gmail com uniphos sanjay dharajiya lead limited smdharajiya yahoo co dharajiyasm abstract purpose this study is develop framework for implementation wcm which can guide support those industries aiming start their journey reach standards quality includes various concepts principles policies techniques operation companies engaged production order achieve competitive edge over competitors presented paper from one s largest crop protection chemical has set target bagging deming prize next years through tqm organizations applying should business success improvements tools such as policy daily work autonomous maintenance lean are discussed implement gives broader overview with context considered be valuable useful practitioners keywords dwm am pm i...