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...Servicenow system administration course syllabus objectives during this day interactive training you will perform functions in your own instance a safe sandbox start by performing core configuration tasks and work with ui policies data actions business rules client scripts then use the mobile platform activate plugins also add users groups roles manage tables cmdb import sets update two key process applications knowledge base service catalog create workflow activities approvals move on to configure alerts notifications view upgrade history status control access security baseline performance metrics finally run reports slas branding customization throughout social it elements be integrated demonstrate best practices communicate other students department personnel we weave scenario our present real world relevant lab exercises class features lecture group discussions as well extensive hands practice reinforcement delivered wide variety of labs tech talks comprehensive case study who shou...