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picture1_Case Study Pdf 214467 | 26354 Item Download 2023-02-17 02-34-18


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File: Case Study Pdf 214467 | 26354 Item Download 2023-02-17 02-34-18
Journal of Digital Contents Society Vol. 21, No. 10, pp. 1809-1816, Oct. 2020 JDCS 1* 1 * Study on Digital Transformation Strategies: Starbucks Case Study 1 Seo-Young Lee 1 *Professor ...

icon picture PDF Filetype PDF | Posted on 17 Feb 2023 | 2 years ago
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...Journal of digital contents society vol no pp oct jdcs study on transformation strategies starbucks case seo young lee professor dongyang university north seoul campus korea dt vial it demand uses technology to understand and analyze data customer experiences in various channels has an operational process that can respond real time seeks new business opportunities companies have successfully implemented these changes are able overcome crisis by willing accept change is meaningful research verify successful derive the key elements this compares processes with s eight building blocks for general unique characteristics identified compared been deployed or industries used expand their contact point customers n management company examined use services omni big provide customized based individual gps coffee preferences implications academic practical significance word innovation customization channel http dx doi org dcs received september revised october accepted open access article distribu...
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