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...Information management output driven system planning a case study eldon y lia houn gee chenb department of decision sciences managerial economics the chinese university hong kong shatin new territories b graduate institute national chung cheng chia yi taiwan roc received may in revised form november accepted june abstract is plans can vary length and detail one must therefore be able to tailor existing methodologies produce desirable outputs this article proposes framework demand centric adaptive process applies it that demonstrates how adapt methodology an plan for small commercial bank following approach project was completed on time with expected quality document provides s guidelines allocating their resources meet current future needs business elsevier science v all rights reserved keywords critical success factors competitive advantages enterprise model banking services strategic introduction goals prescribed by company theoutput should contain has become life direction strategie...