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File: Leadership Pdf 165883 | Latest
The Relationship between Transformational Leadership and Service Quality Tanuja Agarwala  ( prof.tanuja.agarwala@outlook.com ) Manipal University, Dubai, UAE Mohammed Alwan  Manipal University, Dubai, UAE Research Article Keywords: transformational ...

icon picture PDF Filetype PDF | Posted on 24 Jan 2023 | 2 years ago

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...The relationship between transformational leadership and service quality tanuja agarwala prof outlook com manipal university dubai uae mohammed alwan research article keywords services transactional healthcare united arab emirates doi https org rs v license this work is licensed under a creative commons attribution international read full school of business administration correspondence paper investigates in hospitals first determined level satisfaction patients with they received also analyzed how hospital employees perceived dimensions their leaders finally those was investigated two questionnaires were administered questionnaire addressed using an adapted servqual second one multi distributed to six major while same data collected spss found that generally satisfied rendered by it however had low rating terms contingent reward be positively related all dimension active exception passive avoidant negatively bridged important gap literature addressing provided guidelines for managers ...
								

							

						
	
												
				
					
					
					
			
					
				
				
		
	

	
		





	

	
				

						

						
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										Category:  Uncategorized / Uncategorized 
										
Posted on: 24 Jan 2023 | 2 years ago
										
										
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