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...The ken blanchard companies all rights reserved do not duplicate item v global headquarters uk canada singapore www kenblanchard com purposes of situational leadership ii open up communication increase frequency and quality conversations about performance development between you people work with help others develop competence commitment teach how to provide their own direction support value honor differences three skills a leader diagnosis assessing developmental needs flexibility using variety styles comfortably partnering for reaching agreements style they need four levels d low high some moderate variable level at recognition enthusiasm transferable clear goals roles standards what good job looks like timelines priorities information on data will be collected shared action plans specific when whom boundaries limits goal or task organization unwritten rules things around here step by process learning new hands training being shown told concrete examples accomplish opportunities pract...