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...Leadership skills for engaging staff in qi the national team believe passionately knowledge creativity and commitment of we also that because have a unique insight into challenges their services they are often best placed to develop practical sustainable solutions with people using our why is engagement quality important greatest indicator organisational performance as well being ethos want create where higher or support wellbeing results impact lower reductions improved patient absenteeism financial mortality number clinical care experience rates retention waste incidents dixon woods et al lowe lown manning macleod clarke west dawson if you interested welfare service users improving outcomes productivity cost management then critical international research tells us an essential part it key driver on framework health intrinsically linked other drivers today successful leaders encourage members work together identify strategic goals act ideas improve however begin delegate autonomy deci...