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...Bcs professional certificate in team leadership specimen paper a record your surname last family name and initials on the answer sheet only multiple choice questions marks awarded to each question mark one there are no trick pass is for exam number of possible answers given indicated by either b c or d copying this expressly forbidden without direct approval chartered institute it copyright assist knowledge development ltd page version july senior business analyst julia preece has taken over new knows many members decided adopt friendly approach treating them as peers rather than her staff which following will be problem leader who adopts such country club style defined blake mouton grid content workforce low productivity discontented high conflict arisen between another she use thomas kilmann mode instrument way resolving not positions competing collaborating compromising cooperating scenario used distribution pcd an organisation that works with bodies issue examination results certif...