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...Pm f revno master list of documents document name title revision issued to department ros a quality policy statement all colleagues soft copies president vp hard copy contents sheet dg mr hardsoft manual scope ro er sr wr act distribution amendment record abbreviations organisation profile the structure issue control context organization understanding and its stakeholders analysis qms processes leadership commitment general customer focus organizational roles responsibilities authorities planning for management system actions address risks opportunities objectives changes support resources people infrastructure environment operation monitoring measuring measurement traceability knowledge competence awareness communication documented information creating updating operational requirements products services determination related review design development inputs controls outputs externally provided...