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...Policy on general awareness of branches for the bank version march page table contents background objective infrastructure facilities providing separate counters enquiry and assistance displaying indicator boards posters information booklets in bilingual trilingual to customers compliance various codes regulatory guidelines customer service use hindi regional languages transacting business with posting roving official ensure employees response reviewing improving existing security system wearing photo identity cards by periodical job rotation training staff visit officials from rbi senior controlling offices rewarding best quality assurance meetings product services approval process force majeure utkarsh small finance limited is a wholly owned subsidiary promoted core invest formerly known as micro it aims be preferred financial institution across all segments through technology enabled solutions that are sustainable inclusive scalable supported work culture centers passion values corp...