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...Conflict resolution strategies quick guide to while it may be daunting think about tackling rather than ignoring you will feel much better if create an opportunity for both of talk what is happening there more information within the booklet but here a resolving try objective observer reflect on each your actions contributions situation define how affecting perspective can encourage them share theirs plan approach and say where when conversation open with positive intent follow invitation perspectives keep mind practise active listening their summarise check that understood listen understanding root identify postive aspects interaction consider together different options available problem decide future focused constructive solve have solved difficult so take moment this thank other person participation in process ending contents personal my style interpretation at work substantive procedural personality preventing destructive power curiosity signs keeping yourself resilient dealing ange...