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...View metadata citation and similar papers at core ac uk brought to you by provided universiti teknologi malaysia institutional repository i strategic operational performance framework for automotive supply chain in iran gholamreza gholampour a thesis submitted fulfilment of the requirements award degree doctor philosophy mechanical engineering faculty university technology june iii my beloved mother father wife daughters iv acknowledgement alhamdulillah praise is allah most gracious merciful helping me complete phd would like convey greatest appreciation supervisor associate professor dr ab rahman bin abdul rahim his invaluable guidance constructive advice thoughtful comments useful suggestions which have been all greatly appreciated express profound gratitude people ikco isuzu who welcomed their firms graciously accepting inquisitive presence giving generous assistance collaboration enthusiasm survey questionnaire participate interview especial thanks alireza khorasani training manage...